To ensure a smooth and professional experience for all our clients, please take note of the following booking guidelines:

1. Deposit & Payment

•    A 50% non-refundable deposit is required to secure all appointments.

•    The remaining balance is payable immediately after your treatment.

•    Payments can be made via EFT, card, or cash.

2. Rescheduling & Cancellations

•    Appointments may be rescheduled at least 48 hours in advance.

•    Late cancellations or no-shows will result in forfeiture of the deposit.

•    Repeated cancellations may result in restricted future bookings.

3. Late Arrivals

•    A grace period of 10 minutes is allowed.

•    Arrivals beyond this may incur a R200 late fee or result in a shortened session.

4. General Etiquette

•    Please arrive with clean skin and avoid applying products before your treatment.

•    Respectful behaviour is expected at all times to maintain a peaceful and professional environment.